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RESPONSIBILITIES: Primary on-site technician with the knowledge and skillset to fix 99% of issues in rooms Primary user-facing POC for all VC related issues POC for high level on-the-ground tech fixes and questions Provide strong client level support to users, with a predisposition to de-escalate technical fails Perform break fix (user reported incident) tasks within target SLA response window Perform maintenance and repair tasks on all VC gear to maintain 99% uptime and address all primary iss ...Read more about AV Event Engineer - 6 month ContractMore
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POSITION OVERVIEW:As a Sr Account Executive you will be empowered to identify and develop the best outcomes for EOS, its channel partners and its customers. You will identify customer needs and budget requirements and be the first point of contact for the client on all aspects of the account, aligning during and after the sale, to ensure the best customer experience. WHAT YOU WILL DO: Combine the unique logistics and integration capabilities of EOS with world class technology from Cisco, Junip ...Read more about Senior Account ExecutiveMore
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WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our servi ...Read more about Global AV Helpdesk ManagerMore
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Hyderabad, Telangana, India ● Req #133Thursday, September 28, 2023POSITION: We are seeking a highly analytical and detail-oriented supply chain analyst to work as part of our Global Supply Chain Operations team. The successful candidate will be responsible for optimizing and enhancing our end-to-end supply chain processes, you will ensure the timely execution of materials across a Global network for deployments, upgrades and repairs. You will be involved in moving equipment across our supply chain and help deliver to complex locations globally.WHAT YOU'LL DO: ...Read more about Analyst - Global Supply OperationsMore
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POSITION OVERVIEW:We are seeking an experienced and visionary Director of Managed Services to join our team and play a pivotal role in elevating the quality of our Managed Services division. Reporting directly to the VP of Managed Services, this role is instrumental in driving retention, expansion, and new business acquisition. The ideal candidate will possess a deep background in Managed Services, combining hands-on experience with effective leadership and business management skills. ABOUT THE ...Read more about Executive - Director of Managed ServicesMore
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POSITION OVERVIEW: We are currently seeking a detail-oriented and organized Project Coordinator to join our team and support data center capacity addition projects. As the Project Coordinator, you will assist the Project Manager in planning, executing, and monitoring the project activities, ensuring smooth project flow and timely completion. Your strong coordination and communication skills will be essential in facilitating effective collaboration among project team members and stakeholders. WH ...Read more about Project Coordinator - Data CenterMore
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Banbridge BT32, UK ● Req #375Tuesday, September 26, 2023Are you a Salesforce Functional Administrator looking for an exciting opportunity in a tech-driven environment? Join EOS IT Solutions, a global organization with a focus on Salesforce. We partner with renowned brands and operate a robust Salesforce system encompassing Sales, Service, and Experience Cloud, with ERP and BI systems integrations. Key Responsibilities of the Salesforce Functional Administrator Collaborate with the Salesforce Architect on sprint planning. Work closely with Business ...Read more about Business Applications - Salesforce Functional AdministratorMore
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THE ROLEAs a pivotal team member, you will drive operational excellence through the development and implementation of streamlined processes. By harnessing the power of data analysis, you'll uncover operational trends and enhancement opportunities. Collaborating seamlessly across departments, you'll champion initiatives, integrating Six Sigma and LEAN methodologies to achieve strategic business goals. In leadership capacities, you'll orchestrate projects to elevate operational efficiency, curbin ...Read more about Business Operations SpecialistMore
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POSITION OVERVIEW: Are you ready for an exciting journey that involves cutting-edge AV technology and exploring diverse locations? As an AV Field Technician with our dynamic AV Field EMEA and UK team, you will play a pivotal role in deploying AV solutions to client sites across the UK, Ireland, and the broader EMEA region. Your expertise will drive the installation and de-commissioning of AV products that redefine technological experiences.WHAT YOU’LL DO: Provide daily reporting to the Project ...Read more about AV - Audio Visual Field TechnicianMore
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POSITION OVERVIEW: Are you ready for an exciting journey that involves cutting-edge AV technology and exploring diverse locations? As an AV Field Technician with our dynamic AV Field EMEA and UK team, you will play a pivotal role in deploying AV solutions to client sites across the UK, Ireland, and the broader EMEA region. Your expertise will drive the installation and de-commissioning of AV products that redefine technological experiences.WHAT YOU’LL DO: Provide daily reporting to the Project ...Read more about AV - Audio Visual Field TechnicianMore
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WHAT YOU WILL DO: Leads standard creation and adherence with global asset technicians Point of escalation for the team on any queries around process etc Provide Technical hardware support for customers on a range of devices including but not limited to; Apple Products and Windows Products Providing software support for both MAC OS and Windows (Boot Camp + Parallels) Triage assets & be able to diagnose and recommend cosmetic or OS repairs required Problem-solving on a daily basis including troub ...Read more about Asset TechnicianMore
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WHAT YOU’LL DO: Supervise and complete materials and equipment requests; Deployment of desktops, laptops, phones (mobile & Desk) & Monitors Ensure safe disposal of equipment Proactively manage Inventory levels within Deployment remit; Work with data entry system to ensure traceability and accuracy; Restock of IT cabinets and vending machines; Manage e-waste solution & donation requests; Collection of IT equipment from employees (Terminations, Upgrades etc.); Monitor, update and maintain SRT/Ta ...Read more about Warehouse AssociateMore
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WHO WE ARE: EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliv ...Read more about Austin - Tier 1 AV Field TechnicianMore
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Burlingame, CA, USA ● San Francisco, CA, USA ● San Jose, CA, USA ● Req #299Thursday, September 21, 2023POSITION OVERVIEWThe AV Tier 2 Tech or Escalations Technician II supports Tier 2 video conferencing equipment and provides ongoing Video Conferencing Technical Support to the client. This position is responsible for resolving issues related to in-room technology; AV/VC equipment failure, physical malfunction and software configurations and conduct root cause analyses to improve processes and trend reoccurring issues to improve service. The AV Escalations Technician II provides Level-2 support. ...Read more about AV/VC Maintenance Tier 2 TechMore
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Menlo Park, CA, USA ● San Francisco, CA, USA ● San Jose, CA, USA ● Req #174Thursday, September 21, 2023POSITION OVERVIEWThe AV Tier 2 Tech or Escalations Technician II supports Tier 2 video conferencing equipment and provides ongoing Video Conferencing Technical Support to the client. This position is responsible for resolving issues related to in-room technology; AV/VC equipment failure, physical malfunction and software configurations and conduct root cause analyses to improve processes and trend reoccurring issues to improve service. The AV Escalations Technician II provides Level-2 support. T ...Read more about Audio Visual Maintenance Tier 2 TechnicianMore
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WHAT YOU’LL DO: Supervise and complete materials and equipment requests; Deployment of desktops, laptops, phones (mobile & Desk) & Monitors; Ensure safe disposal of equipment; Proactively manage Inventory levels within Deployment remit; Work with data entry system to ensure traceability and accuracy; Restock of IT cabinets and vending machines; Manage e-waste solution & donation requests; Collection of IT equipment from employees (Terminations, Upgrades etc.); Monitor, update and maintain ...Read more about IT Logistics OperativeMore
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POSITION OVERVIEW: We are seeking a dedicated and skilled Infrastructure Technician to join our infrastructure engineering team. The ideal candidate will be experienced in the installation, service, maintenance, repair, and alteration of low voltage category cabling, fiber optic cabling, communications cabling and other various low voltage cabling systems. Your role will involve managing physical installations and removal of structured cabling components, cabinets, pathway systems (cable tray), ...Read more about Tier 2 Field TechnicianMore
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Los Angeles, CA, USA ● Sacramento, CA, USA ● San Diego, CA, USA ● San Jose, CA, USA ● Req #183Thursday, September 21, 2023POSITION OVERVIEW:We are seeking an experienced Electrical Compliance Site Auditor to join our team at EOS IT Solutions. The successful candidate will be responsible for providing collection, management and auditing services in connection with project security installation data reported and/or published in the general project management software approved and used by our client. WHAT YOU WILL DO: Complete projects concerning security installations, including scoping and design, financi ...Read more about Compliance Site Audit InspectorMore
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POSITION OVERVIEW: We are seeking a dedicated and skilled Infrastructure Technician to join our infrastructure engineering team. The ideal candidate will be responsible for the installation, service, maintenance, repair, and alteration of low voltage category cabling, communications cabling, and other various low voltage cabling systems. While expertise in fiber is preferred, the primary focus of this position will be on racking and stacking equipment in data centers, ensuring proper installati ...Read more about Tier 1 Field TechnicianMore
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Fremont, CA, USA ● Newark, CA 94560, USA ● Req #117Wednesday, September 20, 2023WHAT YOU’LL DO: Supervise and complete materials and equipment requests; Deployment of desktops, laptops, phones (mobile & Desk) & Monitors; Ensure safe disposal of equipment; Proactively manage Inventory levels within Deployment remit; Work with data entry system to ensure traceability and accuracy; Restock of IT cabinets and vending machines; Manage e-waste solution & donation requests; Collection of IT equipment from employees (Terminations, Upgrades etc.); Monitor, update and maintain SRT/T ...Read more about Warehouse OperativeMore
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POSITION OVERVIEW: Our organization seeks a seasoned Migration Engineer with a focus on transitioning from Cisco video endpoints to Microsoft Teams Rooms. We value both technical expertise and the interpersonal skills required to communicate effectively with customers. This role will also entail leading and mentoring junior team members, ensuring operational excellence, and working cross-functionally with various departments. WHAT YOU WILL DO: Lead the migration of Cisco video endpoints to Micr ...Read more about AV ArchitectMore
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This role is onsite in Piscataway, NJPOSITION OVERVIEW: We are seeking a dedicated and skilled Data Center Technician to join our infrastructure engineering team. The ideal candidate will be experienced in the network device maintenance, troubleshooting, server maintenance, repair, and alteration of low voltage category cabling, fiber optic cabling, communications cabling and other various low voltage cabling systems. Your role will involve managing physical installations and removal of structu ...Read more about Data Center Technician IIIMore
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POSITION OVERVIEW: We are seeking a dedicated and skilled Data Center Technician to join our infrastructure engineering team. The ideal candidate will be experienced in the network device maintenance, troubleshooting, server maintenance, repair, and alteration of low voltage category cabling, fiber optic cabling, communications cabling and other various low voltage cabling systems. Your role will involve managing physical installations and removal of structured cabling components, cabinets, pat ...Read more about Data Center TechnicianMore
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WHO WE ARE EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver o ...Read more about AV Project CoordinatorMore
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WHAT YOU’LL DO: Supervise and complete materials and equipment requests; Deployment of desktops, laptops, phones (mobile & Desk) & Monitors; Ensure safe disposal of equipment; Proactively manage Inventory levels within Deployment remit; Work with data entry system to ensure traceability and accuracy; Restock of IT cabinets and vending machines; Manage e-waste solution & donation requests; Collection of IT equipment from employees (Terminations, Upgrades etc.); Monitor, update and maintain SRT/T ...Read more about IT Logistics AssociateMore