Outreach Support Assistant (Transitional Supported Accommodation, Erskine Veterans Village)
Working for Erskine:
“ERSKINE is an iconic Scottish charity, formed in 1916 by Scotland’s compassionate response to the horrors of war. A century later, we still believe that Veterans and their families deserve our utmost respect and compassion, for the sacrifices they made and the challenges they now face. At Erskine, we work as a dedicated team to ensure that Veterans of all ages are cared for to the highest of standards in a beautiful, fun-filled environment, made up of two care homes and a Veterans Village of cottages, activities centre and apartments.
Working with our younger, more vulnerable Veterans to help them deal with mental health or addiction issues can be demanding, however, at Erskine it will also be rewarding and fulfilling. You will be making an incredible difference to the lives of our veterans at a critical time as they negotiate the transition from Military to Civilian life. We value skills and qualifications, but we prize kindness and compassion, above all. Our team is crucial to providing the best care possible, so we recognise and reward our employees with benefits including employer pension contribution, fantastic career opportunities, and enhanced annual leave.
If you are kind and committed, then you do have what it takes to be part of the team here at Erskine! The ultimate aim is exceptional care and support to our ex-service community and everyone in every role, in every department plays their part.”
Outreach Support Assistant
Transitional Supported Accommodation
Erskine Veterans Village
30 OR 37.5 hours per week, 5 days over 7
Grade 2 Salary £23,353 - £24,225 per annum (pro rata)
Permanent, Full-time/Part-time role
Closing Date: Sunday 19th May 2024
The Role:
Erskine has 23 single occupancy apartments on the Bishopton Estate for ex-service men and women of working age. This Transitional Supported Accommodation (TSA) is to support Service Leaders and Veterans whose life or transition plans have been disrupted. The accommodation is offered with wraparound support to help them move onto full time employment and long-term suitable accommodation.
The Outreach Support Assistant will provide a first class, responsive outreach / support service to all Veterans in the TSA including the promotion of a good community spirit and an inclusive environment within the accommodation. They will provide support, advice, and assistance to all tenants throughout their time in TSA and when moving from temporary supported accommodation into their own tenancy.
Click HERE for job description.
Essential Skills
- Experience of working effectively as part of a team, the ability to provide support and encouragement to tenants and establish good professional relationships with colleagues.
- Tactful and discrete
- Able to resolve conflict
- Engaging and supportive
- Approachable and trustworthy
- Caring and understanding
- Professional and helpful
- Excellent listening and empathy skills
- Ability to react quickly to challenging situations.
- Experience working with vulnerable adults.
- Ability to motivate people
- Good communication skills
- Full driving license
Desirable Skills
- ASIST training
- Mental Health First Aid
- Experience in a similar role/organisation.
- Awareness of UC/DWP/tenancy management etc.
- Drug awareness training.
- Alcohol awareness training
- Adult support & protection training.
- Safe talk training
Benefits:
- Successful candidates for this post will receive a welcome bonus of £500 (pro rata for part time) paid in instalments - £250 after 3 months service and a further £250 after 6 months service.
- 28 days annual leave plus 5 public holidays, increasing to 33 days per year, at the rate of 1 additional day for 5 years.
- Employer pension contribution
- Free payment of Disclosure Scotland Application
- Structured Induction programme
- Fantastic development, training and ongoing support
- Enhanced sick & maternity pay
- On site Occupational Health Service
- Access to credit union
- Work in modern, purpose-built facilities.
- Free On-Site Parking
- Health and Wellbeing Scheme – e.g. complimentary fresh fruit, yoga classes and Cycle to Work scheme.
- Access to Employee Reward Scheme which provides a huge range of discounts on everything from holidays to high street shopping, restaurants, and cinema tickets.
Please note:
Applicants must be eligible to work in the UK. Erskine are unable to provide sponsorship. If you are selected for interview, you will receive an invite by email (please ensure you check your spam / junk mailbox).
The successful candidate will be required to undergo a Disclosure Scotland check. Where a candidate has resided in the UK for less than five years and lived / remained in a country for six months or more, in addition to a Disclosure/PVG, they will be asked to complete a criminal records check application via HireRight.
Please apply online at erskine.org.uk/careers. If you require the application in another format please contact the HR Department on 0800 085 7191.
Erskine are an Equal Opportunities Employer
Erskine Veterans Charity is the trading name of Erskine Hospital |
Company No. SC174103 | Registered Charity SC006609
Other details
- Job Family Facilities Management & Support Services
- Pay Type Salary
- Min Hiring Rate £23,400.00
- Max Hiring Rate £24,225.29
- Travel Required Yes
- Erskine Home, Bishopton, Renfrewshire, United Kingdom