Marketing Technology Technical Lead (Adobe Campaign, Braze)

CACI International Inc is an American multinational professional services and information technology company headquartered in Northern Virginia.

CACI provides expertise and technology to enterprise and mission customers in support of national security missions and government transformation for defense, intelligence, and civilian customers.

CACI has approximately 23,000 employees worldwide.

Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn.

Founded in 2022, CACI India is an exciting, growing and progressive business unit of CACI Ltd. CACI Ltd currently has over 2000 intelligent professionals and are now adding many more from our Hyderabad and Pune offices. Through a rigorous emphasis on quality, the CACI India has grown considerably to become one of the UKs most well-respected Technology centres.

What you’ll be doing:
This is an exciting opportunity to join the Marketing Technology team as a Tech Lead. We have a wide-ranging client list, working with some of the biggest and most innovative brands in the UK across utilities, gaming, publishing, retail and consumer packaged goods, leisure, financial services and beyond. 

This is an important role in the Marketing Technology team, where you will be responsible for leading projects as well as being the assigned tech lead on retained accounts. Responsibilities will include:

• Providing technical oversight / assurance to projects & change requests (however large/small) 
• Providing costed proposals for new work requests, ensuring requirements are well understood, the chosen solution is viable, meets requirements, and adheres to best practice
• Producing detailed and reliable effort estimates for costed proposals, i.e. that consider the full scope of work required and produce bottom-up costs accordingly
• Take responsible for overall solution design and implementation 
• Create, own, and ensure maintenance of all levels of technical specification and documentation 
• Drive planning activities with development teams
• Manage and prioritize workload accordingly across the team
• Provide technical guidance and role of mentor/coach to members of the team
• Work alongside the Project Manager to make pragmatic decisions where necessary to ensure the project is delivered within timescales and budget, whilst not compromising on required functionality
• Understand and drive the solution at a detailed level whilst also maintaining the larger project vision and ensuring the solution meets the requirements
• Anticipate issues and risks throughout the project and highlight and mitigate as appropriate 
• Be seen as technical authority and gain client’s trust as trusted advisor 
• Work in partnership with client IT teams, ensuring adherence to client’s IT policy and processes 
• Facilitate workshops and client meetings including discovery sessions, stakeholder interviews, requirements gathering workshops, use case or solution design workshops 
• Ensure accurate and detailed notes and actions are circulated post meetings and workshop
• Being responsible for timely follow-up and delivery of actions, chasing the client where necessary 
• Provide Pre-Sales support through design of solutions architecture, technical response to RFP/ITT requests, and attendance to pitches
• Attending and inputting (i.e. preparing and presenting material [slides, demos]) into QBRs/Strategy sessions with clients, providing technical thought leadership and proactive recommendations of how the client can further optimize their existing MarTech investment
• Proactively identifying, scoping and securing opportunities for CACI to deliver additional projects to clients
• Serving as the escalation point for any in-flight project or support challenges, establishing a trusted relationship with key contacts and generally being proactive and always available to support them 
  Ensuring all support requests are acknowledged and dealt with in a timely manner 

Who you are:

• You will have experience as a Senior Developer or Technical Lead, having successful supported or led implementation of complex MarTech solutions 
• You are energetic and positive, and able to motivate and inspire those around you
• You will have experience working in an agency, consulting, or technology organization
• You are a team player who will share knowledge, mentor, and develop other members of the team on relevant technology and business trends  
• You are a logical thinker with strong problem-solving skills
• You are flexible and capable of proactive and reactive communication
• You are a strong communicator - written/verbal English
• You have strong presentation skills, in particular the ability to present and explain complex technical solutions to clients at all levels  
• You will have experience of delivering projects on client site, and working closely with client IT teams 
• You will have a track record of delivering high quality solutions
• You will have strong organizational skills and will be comfortable juggling multiple projects 
• You are a strong listener with the ability to understand a client’s requirements, whilst also being able to interrogate and ask questions to get into the detail of solutions
• You will have a pragmatic approach, able to make recommendations of the right solution that meets the client’s requirements without excessive custom development 
• You will have deep experience on at least one marketing technology, ideally a campaign management / customer engagement platform / marketing automation tool
• You may have had some exposure to Customer Data Platforms, and ideally would have been involved in the implementation of one
• You can provide accurate estimations for work on MarTech projects

More about the Opportunity
The Marketing Technology Technical Lead role is an excellent opportunity, and CACI Services India reward their staff well with a competitive salary and impressive benefits package which includes:
• Learning: Budget for conferences, training courses and other materials
• Health Benefits: Family plan with 4 children and parents covered
• Future You: Matched pension and health care package
We understand the importance of getting to know your colleagues. Company meetings are held every quarter, and a training/work brief weekend is held once a year, amongst many other social events.

CACI is an equal opportunities employer. Therefore, we embrace diversity and are committed to a working environment where no one will be treated less favourably on the grounds of their sex, race, disability, sexual orientation religion, belief or age. We have a Diversity & Inclusion Steering Group and we always welcome new people with fresh perspectives from any background to join the group.

An inclusive and equitable environment enables us to draw on expertise and unique experiences and bring out the best in each other.  We believe that by embracing diverse experiences and backgrounds, we can collaborate to create better outcomes for our people, our customers and our society.