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Microsoft Operations Coordinator

Randalls Way, Leatherhead KT22 7TW, UK Req #45
26 October 2023

Established in 1982, Bytes has grown rapidly and now employs over 450 people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures.

We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey.

Here's a bit about us...

  • Over 550 staff (plans to double in size over the next 5 years)
  • Operating from modern, hybrid working environments with offices in Leatherhead, Reading or Manchester
  • Winners of an array of industry awards
  • Sunday Times Top 100 Best Places to Work
  • Excellent training and career prospects offered
  • Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events
  • Supporters of 85+ charities with strong commitment to diversity and sustainability

 

POSITION DETAILS:

Position Title:

Microsoft Operations Coordinator

Reports to (POSITION):

Sales Operations Director

Team:

Microsoft Operations

Department:

Microsoft Operations 

 

PURPOSE OF JOB:

Receiving training within Microsoft Operations, this role will be there to ensure a consistent, basic level of support and service across the Microsoft Enterprise Operations Team and provide additional resilience across specific areas. 

 

RESPONSIBILITIES:

  • To work collaboratively within various shared in-boxes dealing with a variety of query types
  • To have a basic understanding of all Microsoft agreements from an operational perspective
  • Understand and help manage the efficient processing of Microsoft orders
  • Understand and assist with the efficient processing of Microsoft Contract Agreements
  • Run reports and execute specific processes
  • Completion of specified daily tasks and reports and checks

 

WIDER TEAM NETWORK

Internal
  • All departments within the company

External
  • Microsoft, Customers

 

 

 

QUALIFICATIONS, EXPERIENCE, & SKILLS:

Educational Qualifications:
  • Educated to GCSE Level with minimum of A-C Grade in Maths and English

ESSENTIAL 

Other Requirements

Methodical & Organised, Loyal, Team player, Self Motivated & ability to multi-task

ESSENTIAL

 

CORE Competencies & SKILLS – BASED ON POSITION AND GRADE (IF APPLICABLE)
  • A background in Microsoft Licensing preferred but not essential – will consider strong licensing knowledge from other vendors
  • Excellent attention to detail and accuracy
  • Excellent time management
  • Confident in Microsoft Excel (particularly pivot tables, v look ups and calculations)
  • Excellent verbal and written communication skills

 

MEASURES & GOALS

OBJECTIVE

MEASURE

FREQUENCY

KPIs structure

To complete specific set KPIs

Quarterly

Other details

  • Job Family Workflow
  • Job Function Sales Operations
  • Pay Type Salary
Apply now
Location on Google Maps
  • Randalls Way, Leatherhead KT22 7TW, UK